Costs & funding

    What does care really cost? A straightforward guide

    Cost is often one of the biggest worries when families begin looking into home care. Many people simply don't know what care costs, what the council covers, or how to plan ahead. This guide explains everything in clear, honest language to help you make informed decisions.

    A carer supporting an older person with daily tasks at home

    1. Understanding home care costs in Scotland

    Private home-care charges differ depending on the provider, the level of support, and your location. In Scotland, typical private home-care costs range between:

    £25 – £45 per hour

    (Exact rates vary depending on time of day, length of visit, and specialist needs.)

    This cost covers far more than just the carer's time — it includes training, insurance, supervision, continuity planning, holiday cover, management, and regulatory obligations.

    At Quality Care Scotland Ltd, we believe in complete transparency. We will always provide a written, clear breakdown before care begins.

    2. What "free personal care" covers — and what it doesn't

    In Scotland, anyone assessed by social work as needing personal care receives it free — at any age, and regardless of income or savings. (Since 2019, "Frank's Law" extended free personal care to people under 65 as well.)

    This covers essential personal tasks such as:

    • Washing and dressing
    • Toileting
    • Basic meal preparation
    • Personal hygiene support
    • Medication support

    However, it does not cover other important support, including:

    • Housework
    • Laundry
    • Companionship
    • Shopping
    • Longer or flexible visit times
    • Sitting services
    This is where private care steps in to provide the fuller support many people need.

    3. Why local authorities can't provide full care packages

    Families are often surprised when the local authority approves fewer hours than expected.

    The reality:

    Most councils in Scotland — including Argyll & Bute — are under severe financial pressure. Scotland's health and social care partnerships faced a funding gap of almost £500 million in 2025/26, and the public spending watchdog (the Accounts Commission) has described their finances as “critical” and at risk of becoming “financially unsustainable.”

    Because of rising demand and limited budgets, councils must prioritise:

    • People with the highest, most critical risks
    • Essential personal care only
    • Short, task-focused visits

    Some councils have already tightened eligibility to “critical needs only.” This means many people receive fewer hours than their actual needs require — or wait weeks for a package to begin.

    The impact is visible right across Scotland: on an average day around 1,900 people are stuck in hospital even though they are well enough to go home — and roughly three quarters of these delays are caused by a lack of available social care, whether a care-at-home package or a care home place.

    This is where private care makes the difference. Because we aren't tied to council budgets or waiting lists, we can usually start care within days — so your loved one gets home, or stays safely at home, with the time, consistency and support they deserve, rather than waiting for council funding to become available.

    Sources: Public Health Scotland and the Accounts Commission / Audit Scotland (2025).

    4. Direct Payments (Self-Directed Support)

    Direct Payments let you choose your own care provider instead of using council-arranged services.

    There are four SDS options, but most families choose:

    SDS Option 1

    You receive a budget directly and choose any provider you want.

    SDS Option 2

    You choose the provider; the council pays them directly.

    You can also top up your SDS budget privately to access a higher standard or longer duration of care.

    How to get started in Argyll & Bute

    You don't need a doctor's referral. Self-Directed Support is arranged through the council's social work team (Argyll & Bute Health & Social Care Partnership). The steps are:

    • Contact social work and ask for a free social care needs assessment
    • Take part in the assessment, which decides whether you're eligible
    • If eligible, the council gives you an indicative budget and explains all four SDS options
    • You choose your option and provider — and can top up privately if you wish

    Argyll & Bute social work

    Phone 01546 605517 (Mon–Fri, 9am–5pm), use the council's online Social Work Enquiry form, or email enquiries@argyll-bute.gov.uk. Local adult office: Jeanie Deans Centre, 93 East King Street, Helensburgh, G84 7RG.

    Council contact details are correct at the time of writing — please check argyll-bute.gov.uk for the latest. Source: Argyll & Bute Council (2025).

    5. How private care costs compare to care homes

    A care home in Scotland typically costs:

    £1,200 – £1,800 per week

    (Often higher for dementia care or nursing care.)

    Private home care is usually:

    • Less expensive overall
    • More flexible
    • Less disruptive
    • More personalised
    • Better for maintaining independence
    Many people choose home care for as long as possible before considering residential care.

    6. Planning ahead: what to think about

    When looking at long-term affordability, consider:

    • Savings
    • Pensions
    • Investments
    • Property decisions
    • Direct Payments
    • Power of Attorney
    • Family contributions
    • Expected changes in care needs

    Some of these — especially pensions, investments, and releasing equity or borrowing against a home — are regulated financial decisions. By law, advice on them must come from an FCA-authorised financial adviser, ideally one who specialises in later-life care funding (look for a SOLLA-accredited adviser).

    We're always happy to explain your care options and what our care costs — and to point you towards trusted, independent help for the financial side (see below).

    7. We're here to help you understand the costs

    If you're unsure about funding, options, or what your loved one needs, just reach out.

    We provide free advice on your care options and costs to families in Helensburgh, Rhu, Cardross and surrounding areas.

    For the financial side, these free and independent services can help:

    • MoneyHelper — free, government-backed guidance on paying for care and equity release (moneyhelper.org.uk)
    • Care Information Scotland — free helpline on care and funding in Scotland (careinfoscotland.scot)
    • Citizens Advice Scotland — free, impartial benefits and money advice
    • Age Scotland — free advice and support for older people and their families
    • SOLLA (Society of Later Life Advisers) — find a regulated adviser who specialises in care funding (societyoflaterlifeadvisers.co.uk)
    • A solicitor — for Power of Attorney, wills and property decisions

    Quality Care Scotland provides care, not financial advice. The organisations above are independent; please take regulated advice before making any financial decision.

    What to do next

    Two simple ways to arrange care

    Whichever suits you, here's exactly how it works — step by step. If you're not sure which is right, just call and we'll talk it through.

    Just pay privately — the simplest way

    No council waiting lists or forms. We visit you and assess your care needs ourselves, free of charge.

    1. 1

      Call us, or book a free home visit

    2. 2

      We plan it together & agree clear, written costs

    3. 3

      Your care begins — change it whenever you need

    Use council funding (Direct Payment)

    Self-Directed Support funding — and we'll help you through it.

    1. 1

      Ask the council for a free needs assessment

      Argyll & Bute · 01546 605 517

    2. 2

      You're assessed — personal care is free, any age

    3. 3

      Choose Direct Payment (Option 1) & name us

    4. 4

      We agree your care plan & start your care

    Not sure which is right? Call us — we do this every week and we'll make it easy. No pressure, no obligation.

    Honest advice

    Get clear, honest guidance on care costs

    Our team is ready to answer your questions and help you understand what's affordable and right for your family. No pressure, no obligation — just clear, caring advice.